faq

Frequently Asked Questions

Q – Who is Livingston Financial?
A – Livingston Financial acquires and manages accounts that original lenders and other businesses charge off due to non-payment.

Q – Why is a collection agency or law firm contacting me about an account that Livingston Financial acquired?
A – Livingston Financial does not perform any collections on consumer accounts.  Livingston Financial utilizes service providers that perform collection services on their behalf.

Q – Do I have to send my payment to the collection agency or law firm?
A – You do not have to. However, sending your payment to the service provider contacting you is the most efficient way to have payments posted to your account.

Q – What should I do if I am being contacted about an account that is not mine?
A – Please advise the service provider that they are attempting to collect an account that does not belong to you.